Letter of complaint to the Legal Ombudsman about a solicitor, barrister, licensed conveyancer or legal executive

Compatible region(s): England Wales

Use this letter to forward the details of your complaint to the Legal Ombudsman about the poor service, negligence and/or misconduct of a legal service provider (a solicitor, barrister, licensed conveyancer or legal executive). Before sending this letter, you should have sent the legal service provider an initial letter of complaint and have not received a response after 8 weeks or are unhappy with their response. If you have not yet sent an initial letter of complaint, you should do so now and wait 8 weeks for a response, unless you are concerned that by doing so you will miss the time limits imposed by the Legal Ombudsman. This document is suitable for complaints against a legal service provider licensed to practice in England & Wales.

Document service

Price: Free
  • Draft your document instantly by answering a series of easy-to-answer questions
  • Helpful explanation and guidance notes
  • Store, manage, track and print your document online

Included in this service:

Letter of complaint to the Legal Ombudsman about a solicitor, barrister, licensed conveyancer or legal executive (Guidance Notes)

Our use of cookies

We use necessary cookies to make our site work. We would also like to set some optional cookies. We won't set these optional cookies unless you enable them. Please choose whether this site may use optional cookies by selecting 'On' or 'Off' for each category below. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Cookie notice.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Functionality cookies

We'd like to set cookies to provide you with a better customer experience. For more information on these cookies, please see our cookie notice.