Identity theft & credit improvement

This part of the site provides legal information about credit issues and identity theft. Identity theft is the UK's fastest growing crime and can happen to anyone. If you have been a victim of identity theft we can help you correct bad data on your statutory credit reports and help you better protect your identity in future.

See below for our range of services or, for more help and information, click on the law guide topics in the left-hand menu.

Please note: If you have received a registration voucher from your insurance provider, you may have access to some of these services for free. Click here for further information.

Products

Credit issues

Compatible region(s): England & Wales Scotland Northern Ireland
Your credit rating matters- and you should take careful steps to safeguard it, and repair it if you feel it does not fairly represent your circumstances. This pack contains documents for you to start… Read more
Price : £19.99
Compatible region(s): England & Wales Scotland Northern Ireland
This document helps you to improve your credit rating by removing incorrect information from your credit files and adding explanations (where appropriate) as to why your credit history was bad. You can… Read more
Price : £19.99
Compatible region(s): England & Wales Northern Ireland
If there is an error on your credit card statement, you should notify your credit card company as soon as possible and can use this document to do so. This letter is only appropriate for use where your… Read more
Price : £3.99
Compatible region(s): England & Wales Northern Ireland
This letter should be sent to an organisation which has refused you credit, requesting them to review their decision and/or to tell you their main reason for refusing you credit and to send you the… Read more
Price : £3.99
Compatible region(s): England & Wales Northern Ireland
Use this letter to inform your bank of an unauthorised cashpoint withdrawal that you have noticed when looking at your bank statement. The letter requests the bank to refund the money to your account. Read more
Price : £3.99

Identity theft recovery

Compatible region(s): England & Wales Scotland Northern Ireland
This is a package of letters that is designed to help a user take appropriate action to correct bad data in their credit files following on from an identity theft. Before using this document you need to… Read more
Price : £39.99
Compatible region(s): England & Wales Northern Ireland
If your identity has been used fraudulently to create a contract in your name, you can use this letter to reject any liability for that contract and (if applicable) to notify the company involved that you… Read more
Price : £3.99
Compatible region(s): England & Wales Scotland Northern Ireland
You should use this document to obtain a copy of your Statutory Credit Files to find out if there is incorrect information in your files, whether this is due to identity theft or error. The document will… Read more
Price : Free

Name Change

Compatible region(s): England & Wales
This document will create a deed poll or statutory declaration (as required) to change your surname and/or first name. Please note that you cannot use either option to change the name of a minor, i.e… Read more
Price : £19.99
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