This part of the site provides legal information and documents relating to personal finance - everything from unfair bank charges and credit issues to dealing with debtors and repayment of debts.
Your credit rating matters- and you should take careful steps to safeguard it, and repair it if you feel it does not fairly represent your circumstances. This pack contains documents for you to start the repair process, and to report to credit card companies if you feel your account has been accessed without your permission.
See the individual information associated with each document in this pack for a full description of their use.
Debt and arrears
You can use this document whether or not you are already in arrears with your mortgage account. It is best to tackle any problem or anticipated problem with your mortgage payments before it becomes unmanageable. This document may be used in conjunction with the document 'Income and expenditure statement'.