Motoring

This part of the site provides legal information and documents to help you throughout your motoring life - from purchasing a motor vehicle, dealing with substandard maintenance work, challenging a parking fine to ultimately reselling a motor vehicle.

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Motor vehicle complaints

Compatible region(s): Northern Ireland England Wales
This is a letter to a garage complaining about damage caused to your vehicle whilst it was in their possession for routine servicing or repair work. The letter suggests that the garage repairs the damage… Read more
Price: Free
Compatible region(s): Northern Ireland England Wales
This is a letter from a customer to a garage regarding substandard vehicle servicing. Use this letter where the original faults reappear following completion of the work and you subsequently get another… Read more
Price: Free
Compatible region(s): Northern Ireland England Wales
Use this document to demand a refund from a dealer for a vehicle that has developed a serious fault within 30 days of purchasing and taking delivery. You should include with the letter a report from an… Read more
Price: Free
Compatible region(s): Northern Ireland England Wales
Use this letter to demand compensation from a careless driver to cover the cost of the excess of your insurance or for any uninsured losses. If this letter is unsuccessful, you should proceed in the small… Read more
Price: Free
Compatible region(s): Northern Ireland England Wales
If a garage bills you for servicing or repairing a vehicle and that bill is much higher than the verbal estimate you were given and you did not agree to pay a specific amount or to a specific calculation… Read more
Price: Free
Compatible region(s): Northern Ireland England Wales
Use this letter if you have been sold a faulty vehicle by a dealer. It sets out details of the faults and asks the dealer to repair the vehicle free of charge, referring to your rights under the Consumer… Read more
Price: Free
Compatible region(s): Northern Ireland England Wales
Keeping your car on the road can be a costly process. This pack contains documentation enabling you to deal with all aspects of vehicle-related legal issues, complaining about poor quality of work done… Read more
Price: Free
This letter requests compensation from a local authority or other appropriate organisation when a pothole has damaged your vehicle, motorcycle or bicycle on a public road or towpath in England or Wales… Read more
Price: Free
Compatible region(s): Northern Ireland England Wales
Use this letter where you have been sold a faulty vehicle by a dealer and been told by them that you need to complain to the manufacturer. You will need an independent report from an examiner detailing… Read more
Price: Free

Parking and speeding tickets

Compatible region(s): Northern Ireland England Wales
If you have received a Notice of Intended Prosecution (NIP) for speeding or passing a red light and the offence has been recorded by an electronic device (e. g. speed camera), you can use this document in… Read more
Price: Free
Compatible region(s): Scotland Northern Ireland England Wales
Use this letter when you are in receipt of a 'Penalty Charge Notice' for parking or other offences in England, Wales, Scotland or Northern Ireland. This letter should be sent to your local council, or to… Read more
Price: Free
Compatible region(s): Northern Ireland England Wales
If you have received a Notice of Rejection of Representations informing you that your appeal against a parking ticket has been unsuccessful, you can use this document in place of the Notice of Appeal form… Read more
Price: Free
Compatible region(s): England Wales
This pack contains a range of documents to be used for challenging parking and speeding tickets, including requesting photographic in respect of a motoring offence, challenging a parking fine and notice… Read more
Price: Free
Compatible region(s): England Wales
This letter can be used by a person who has received a summons to appear before a Magistrates' Court to answer a speeding charge. The letter informs the court that the person wishes to plead guilty by… Read more
Price: Free
This letter can be used by a person who has received a summons to appear before a Justice of the Peace Court to answer a speeding charge. The letter informs the court that the person wishes to plead… Read more
Price: Free

Selling or buying a vehicle

Compatible region(s): Northern Ireland England Wales
Use this agreement when buying or selling a second-hand motor vehicle. You can use it for any motor vehicle that's intended for driving on UK roads - e. g. cars, vans, horseboxes, motorbikes or mopeds. In… Read more
Price: Free

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